Privacy Policy

Privacy Policy

Last updated: 1 June 2026

This Privacy Policy explains how Quantum BT, UAB collects, uses, stores and protects personal data when you visit our website, create an account, place an order, subscribe to our newsletter or contact us.

1. Data controller

The data controller responsible for processing your personal data is:

Quantum BT, UAB
Company code: 307526739
VAT number: LT100019735710
Registered address: Girulių g. 5, LT-12124 Vilnius, Lithuania
Email: quantumbt0@gmail.com

2. Personal data we collect

Depending on how you use our website, we may collect the following categories of personal data:

  • Identification data, such as your name and surname;
  • Contact data, such as email address, phone number, billing address and delivery address;
  • Order data, such as purchased products, order history, invoices, payment status and delivery information;
  • Account data, such as login details and customer account preferences;
  • Communication data, such as messages sent through contact forms, email or customer support channels;
  • Technical data, such as IP address, browser type, device information, cookies and website usage data;
  • Newsletter data, such as your email address and marketing consent preferences.

3. Why we process your data

We process personal data for the following purposes:

  • To create and manage customer accounts;
  • To process, confirm and deliver orders;
  • To issue invoices and comply with accounting obligations;
  • To provide customer support and respond to inquiries;
  • To process payments securely through payment service providers;
  • To manage returns, refunds, warranty claims and service requests;
  • To send newsletters and promotional communications where you have given consent;
  • To improve our website, products, services and customer experience;
  • To prevent fraud, abuse, security incidents and unauthorized access;
  • To comply with applicable legal obligations.

4. Legal basis for processing

We process your personal data under one or more of the following legal bases:

  • Performance of a contract: when processing is necessary to complete your order, deliver products or provide customer support;
  • Legal obligation: when we must keep accounting, tax, invoice or consumer protection records;
  • Consent: when you subscribe to our newsletter or accept optional cookies;
  • Legitimate interest: when we improve our services, protect our website, prevent fraud or respond to customer inquiries.

5. Payments

Payments may be processed by third-party payment service providers. We do not store full payment card details on our website. Payment providers may process your payment information according to their own security and privacy rules.

6. Delivery and logistics

To deliver your order, we may share necessary personal data with shipping, courier and logistics partners. This may include your name, delivery address, phone number, email address and order delivery details.

7. Newsletter and marketing

If you subscribe to our newsletter, we may send you updates about products, promotions and offers. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

8. Cookies and similar technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, analyze website traffic and improve user experience. Some cookies are necessary for the website to function, while others may require your consent. More information is available in our Cookie Policy.

9. Who we share data with

We may share personal data only when necessary with:

  • Payment service providers;
  • Delivery and courier companies;
  • IT, hosting and website maintenance providers;
  • Accounting, legal and compliance service providers;
  • Marketing and newsletter tools, where applicable;
  • Public authorities, when required by law.

10. International data transfers

If personal data is transferred outside the European Economic Area, we take appropriate safeguards required by applicable data protection laws, such as using service providers with adequate protection measures or contractual safeguards.

11. Data retention

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including order processing, warranty handling, customer support, accounting, tax, legal and security obligations. When personal data is no longer needed, it will be deleted or anonymized where possible.

12. Your rights

Subject to applicable law, you may have the right to:

  • Access your personal data;
  • Request correction of inaccurate or incomplete data;
  • Request deletion of your personal data;
  • Request restriction of processing;
  • Object to processing based on legitimate interest;
  • Withdraw consent at any time where processing is based on consent;
  • Request data portability;
  • Lodge a complaint with a data protection supervisory authority.

13. Data security

We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration or disclosure. However, no online system can be guaranteed to be completely secure.

14. Children’s privacy

Our online store is not intended for children. We do not knowingly collect personal data from children without appropriate legal basis or parental consent where required.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.

16. Contact

If you have any questions about this Privacy Policy or how we process your personal data, please contact us:

Quantum BT, UAB
Email: quantumbt0@gmail.com
Address: Girulių g. 5, LT-12124 Vilnius, Lithuania